Helping You Take Charge of Your Health

If you want to stay as healthy as possible and recover quickly if an illness, injury or medical condition should strike, it’s important to Take Charge of Your Health now. One of the best ways to take charge is by asking questions – and we’re here to help you find the answers.

Take Charge
Two important resources can get you the information you need:

Divine Savior Healthcare’s concierge of services. Our concierge can direct you to a wide range of information concerning medical bills, insurance, referrals, scheduling and other topics to help you manage your health. Plus, on this website you’ll find information about Divine Savior’s services, screenings, classes and support groups at your fingertips.
Your physician. When you need answers to specific healthcare concerns, such as test results, treatment options or medications, ask your doctor. If you need a primary care physician or are interested in learning more about our physicians, click here.

Divine Savior’s concierge

One call to our concierge will help you get fast, practical answers, as well as assistance in navigating through the healthcare system, from finding a doctor to understanding your bill or verifying insurance coverage for a diagnostic test. Some of the many questions the concierge can answer include: I need to schedule a mammogram; where do I go? Can my elective surgery be scheduled on an outpatient basis? What hotels are near the hospital?

When you have questions, you need answers. Nothing is more important than your health – and Divine Savior is here to help.

Concierge services include:

Answering questions on pricing, billing and reimbursement.
Coordinating medical record release to assist with continuity of care.
Assisting patients who need to see a specialist at another healthcare facility by helping gather appropriate records, test results, X-rays and other documentation.
Assisting with payment arrangements.
One-on-one education regarding insurance processes.
Assisting patients with applications for medical assistance and other benefits.
Assisting patients with prior authorizations, referrals and lists of available providers.
Providing miscellaneous information, such as lodging, transportation and more.

Concierge services are available Monday through Friday. Simply call 608.745.6239 or email abonifas@dshealthcare.com.

Our concierge is available to answer healthcare questions like these on an individual basis:
• How do I choose a doctor who’s right
   for me?
• Where can I get a diabetes screening?
• Who should I call to find out if my
   insurance will cover a diagnostic test?
• Where should I send my payment?
• Where can I schedule a mammogram?
• At what age should I begin to schedule
   routine mammograms?
• How often do I need a mammogram
   screening?
• Where can I obtain the results from my
   mammogram?
• Where can I make an appointment for
   my elective surgery?
• Can this surgery be scheduled on an
   outpatient basis?
• Will I need someone to drive me home
   after surgery?
• Who should I call to find out if my
   insurance will cover this procedure?
• After the surgery, where do I schedule
   my rehabilitation therapy?

Ask your physician and stay informed

One of the most important ways you can take charge of your own health is to stay informed and involved in your healthcare. You should always be ready to ask your doctor about your health concerns.

For example, before your next office visit, take some time and put together a list of questions and concerns you want to discuss with your doctor – because even the best doctor can’t give you the right answers if you’re not asking the right questions. Questions to ask during your annual physical include: Are my blood pressure and weight at healthy numbers for me? Which health screenings do you suggest at my age? Do you have a recommendation for how I can keep track of my multiple medications?

Take Charge of Your Health and get the answers!